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Portafolio Profesional

NATURA BISSE MEXICOProject: Consultancy
Year of Project: 2025

SOW
Our collaboration with Natura Bissé Mexico focused on strengthening three key pillars of their business: Sales, Improvement, and Growth. We supported NB in enhancing their commercial performance, developing internal capabilities, and unlocking new business opportunities within the hospitality sector. The initiative was designed to drive long-term customer loyalty and value creation across their client network

Key Deliverables:

  • Design and development of a customized Digital Sales Course for spa therapists and receptionists
  • One in-person Sales Training per month for clients, with practical and theoretical modules

Contact Monica Rodriguez | Director General MExico monicarodriguez@naturabisse.com>

monicarodriguez@naturabisse.com

SABIDURIA HOLISTICA Project: Professional Services Engagement
Year of Project: 2023

SOW
Our collaboration supported SABIDURIA HOLISTICA in achieving a 10X revenue increase through the design and implementation of scalable operational processes, targeted business development strategies, and robust HR management systems. The engagement focused on building an integrated structure to align performance, culture, and growth across all departments.

Key Deliverables:

  • Creation and implementation of Standard Operating Procedures (SOPs)
  • Business development roadmap and revenue model
  • HR framework including recruitment, onboarding, and performance management tools

Contact Steffy Schnaas | Founder

steffy@sabiduríaholistica.com

ONE & ONLY MANDARINA Project: Concept Development
Year of Project: 2020

SOW
We developed a well-defined and powerful concept through a captivating narrative and the strategic use of storytelling. We created a concept that awaken emotions and harnessed the power of imagination to not only capture the audience's attention but also increased the perceived value of the brand.

Contact: Serge Ditesheim

serge.ditesheim@oneandonlyresorts.com

HILTON LOS CABOS Project: Refurbishment
Date of Project: 2019

SOW
Indoor-outdoor, ocean-view fitness center relocation project for Hilton Los Cabos with the implementation of the first and only Outrace training system in Latin America

Investment
FF&E & OS&E: $200,000 usd
Build/Construction: $50,000 usd
Total Cost: $250, 000 usd
Contact:
Marco Tabet

Marco.tabet@conradhotels.com

Alejandro is a spa fanatic, always looking for new trends, aiming to meet and exceeds expectations, combined with a great outgoing personality, fit for the hospitality luxury environment”
Marco Tabet | General Manager

ST REGIS PUNTA MITA Project: Refurbishment
Date of Project: 2017

SOW
Refurbishment of the whole Spa facilities, incorporating rituals, redefining the spa menu with wellness and mindfulness rituals as the core concept implementing the most updated spa and wellness worldwide trends.

Investment
FF&E & OS&E: $43,000 usd
Build/Construction: $4,500 usd
Total Cost: $47,500 usd
Contact

Alejandro Rivada

alejandro_rivada@yahoo.com.ar

Alejandro is excellent in planning and executing projects. In the time we worked together the renovated spa and the procedures and standards implemented increased the results by 3%.
Alejandro Rivada | Hotel Manager

ELAF GALERIA Project: Consultancy
Date of Project: 2016

SOW
Review and provide recommendations on the FF&E and OS&E lists, menu of services, and architectural drawings, ensuring alignment with market trends and client profile expectations taking into consideration staffing adjustment for delivering a profitable operation

Contact
Basel J. Shammout | CEO Pearl Hospitality

bshammout@phdgroup.at

HELA SPA Project: Consultancy
Date of Project: 2011

SOW
Provide recommendations on space design, menu development, product line selection, purchasing decisions, and the creation of operational procedure manuals. Employee selection, training, installation, setup, and marketing strategies leading up to the opening

Contact:
Cordelia Guajardo

cordeliaguajardo@hotmail.com

Alejandro delivered outstanding results, from supporting the designing of our space and menu to creating operational manuals and selecting top-quality products. His expertise ensured a seamless opening
Cordelia Guajardo | Hela Owne